Effective November 01, 2025
1. Information We Collect
Personal Information: We may collect personal information that you provide to us directly, including:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
Usage Data: We collect information about your interactions with our website, such as:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of visits
- Referring website
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences and track your usage patterns. You can manage your cookie preferences through your browser settings. For more information, visit AllAboutCookies.org.
2. How We Use Your Information
We use your Personal information to:
- Process transactions and send related notifications
- Improve our website and services
- Respond to customer inquiries and provide support
- Send marketing communications, where permitted
We may also use your phone number to send SMS/MMS (text) messages related to your account and interactions with us. By opting into our SMS program, you consent to receiving messages such as appointment reminders, order alerts, and account notifications. Message frequency may vary based on your interactions with us, and standard message and data rates may apply depending on your mobile carrier and plan. You may opt out of SMS communications at any time by texting “STOP” in response to any message; once you opt out, you will no longer receive SMS messages from us unless you re-enroll. For assistance, text “HELP” in response to any message or visit our website at https://www.FloridaOneInsurance.com For more information, please refer to our Privacy Policy.
3. How We Protect Your Information
We implement security measures to protect your information, including:
- Encryption of sensitive data
- Secure servers and firewalls
- Restricted access to personal data
Please note, we do not store credit card information on our servers.
4. Sharing Your Information
We may share your information with third parties under the following circumstances.
- Service Providers: We use third-party services to assist in operating our website and conducting our business. These providers have access to your information only to perform their tasks.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
Please note, we do not share sms opt in consent or your phone number for the purpose of sms opt in consent with third parties.
5. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before providing any personal information.
6. California Privacy Rights
Under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
- Right to Delete: You have the right to request the deletion of your personal information that we have collected about you. However, there are certain exceptions where we may not be required to delete your information.
- Right to Opt-Out of Sale: You have the right to opt-out of the sale of your personal information. We do not currently sell personal information. If this changes in the future, we will update this policy accordingly and provide a method for you to opt-out.
- Right to Non-Discrimination: You have the right not to be discriminated against for exercising your CCPA rights. We will not discriminate against you for exercising your rights under the CCPA.
To Exercise Your CCPA Rights: To make a request under the CCPA, please contact us at davidr@floneinsurance.com or use our online request form available on our website. We will respond to your request within the timeframes required by law.
Verification of Requests: To protect your privacy and ensure that we do not disclose personal information to unauthorized individuals, we may require verification of your identity before fulfilling your request. This may involve asking you to provide additional information or documentation.
7. Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website. You are encouraged to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Florida One Insurance Agency
davidr@floneinsurance.com
www.FloridaOneInsurance.com